
Understanding channelcentral Reports
channelcentral is delighted to announce the introduction of quarterly reports. Utilisation reporting is available in the application and by email.
Reporting definitions
Company Breadth – the total number of unique companies generating quotations including the Host.
User Breadth – the total number of unique users generating quotations including the Host’s employees.
Quotes created – the total number of new quotations created.
Value of Quotes Created (USD) – the total value of new quotations created in US dollars.
Services Pitch Rate Average (%) – the number of Service SKUs quoted against a System Unit SKU on average, shown as a percentage.
Pitch Rate Average (Ratio) – the number of Options (Services, Hardware Options/Accessories, Software) quoted against a System Unit SKU on average, shown as a percentage.
Quotes created: user mix percentage – the split between Internal (Host employees) and External (Customers) based on the total number of new quotations created.
Regional variations
Reporting varies slightly for Latin American countries (LATAM) and non-LATAM countries in the following ways:
LATAM country reporting – is excluded pending work to reconcile numbers provided.
Non-LATAM (Rest of world) country reporting – is included as numbers are reconciled.