Posts Tagged ‘Channel’

h1

Forrester Global Channels

December 7, 2018

channelcentral is thrilled to be included in Forrester’s Channel Software Tech Stack for 2019. The channel technology stack is a group of technologies that brands leverage to manage and improve their indirect sales processes and partner programs.

We’re delighted Forrester positions channelcentral in the Finance category. It is important to us that the Applications and Data Services we provide make a positive financial impact for our customers. We sit alongside some impressive names including Oracle, SAP and PROs. In addition we feel that we make a significant contribution to Channel Enablement and Data categories in the sector.

Jay McBain: Principal Analyst, Global Channels at Forrester is extremely active in promoting the Channel’s role in helping Manufacturers reach Consumers.

On Jay’s cool infographic there’s lots of information about the 106 Software Companies featured. https://go.forrester.com/blogs/channel-software-tech-stack-2019-infographic/

How does channelcentral compare?

  • We’re one of 14 companies categorized as Finance.
  • At 33 employees we’re below the average of <100 people. There are some very large organizations on the list.
  • We’re one of the 23% of companies NOT headquartered in the US. Nearly a third are in California! So Silicon Valley is alive and kicking.
  • At 11 years old we’re below the average company age of 19 years. However, that number is inflated by three companies that are >100 years old, including one from the nineteenth century.
  • With all original owners in tact we have not been part of any M&A (Mergers and Acquisition) activity.

channelcentral fully respects all of the companies that made Forrester’s list. Some we compete with, others we complement. It’s quite astounding that so many people work to support Channel Business around the Globe. We also value the work of Jay McBain and the team at Forrester.

Forrester comments:

“The channel is growing significantly, and brands need advanced (and integrated) purpose-built tools based on the latest technologies such as cloud, mobility, social, predictive analytics, and big data.”

channelcentral feels well positioned to meet and exceed this requirement – our key strength is our expertise and ability to take complex data sets and provide user friendly tools that provide fast, accurate and relevant product and service quotations for Manufacturers, Resellers and Distributors in the IT Channel. channelcentral services enable companies in the IT Channel to become more efficient, profitable and easier to do business with.

Note: for disclosure channelcentral does not subscribe to Forrester’s services (at time of writing).

h1

Canalys Channels Forum Review

October 17, 2018

The largest independent Channel Event in EMEA

channelcentral was an emerging vendor sponsor for the Canalys EMEA Channels Forum this year, and we had a terrific response at this year’s fantastic event in Barcelona. Greg Starks (CSO) and Dan Mason (CTO) represented channelcentral on the 9-11th of October, with Tim Moyle (CEO) also managing to attend part of the event! It was a very busy few days and a perfect opportunity to meet multiple customers and prospects in a very well organised, structured and desirable setting: the stunning Hotel Arts near the beach (see image).

If you are unfamiliar with Canalys events:

The Canalys Channels Forums are major independent events for IT channel partners across EMEA, APAC and LATAM. The events bring together major technology vendors, distributors and resellers to discuss industry trends, forge new business relationships and create sales opportunities. Our emphasis on high-quality content, top-level speakers and innovative ideas and platforms has enabled us to grow and become the world’s largest independent IT channel events.

At Canalys we can meet new, old and existing customers. This is a wonderful opportunity to expose our brand and services to Manufacturers & Channel Partners in attendance. For new customers we meet at Canalys, we can explain how our services work and how we can possibly benefit their company. It builds a strong foundation for a relationship between two businesses.

I really enjoyed meeting customers, new and old. It’s a great opportunity to get feedback on what we’re getting right and what we need to improve on. Also probing for opportunities to deliver new complementary services.
Tim Moyle, CEO, channelcentral.net Limited

In addition to some great meetings with vendors, we were able to demonstrate our boost! data service to several resellers. This allows resellers who have customer-facing web stores to dramatically improve the user experience for customers purchasing servers, storage and networking. Resellers consume the boost! service data, then use our “Attach Patterns” to create a very easy-to-use interface for attaching common/popular options to the base system, integrated seamlessly into their web store. boost! supports HPE Servers, Storage and Networking, and Dell “Stock and Sell” servers, with more brands coming soon.
Greg Starks, Chief Strategy Officer, channelcentral.net Limited

Thanks again to everyone involved in Canalys, and we hope to see you next year.

h1

SEVEN Dysfunctional User Experiences Buying Services Online

September 25, 2018

If you’re selling services as an attach to IT products, you need to make it as easy as possible. Users will have searched, researched and selected a product, but without a service the user may be reliant on basic warranty that rarely matches the need or product lifecycle.

So when you’re purchasing that product it’s absolutely essential that attaching a service, potentially from a large list of services, is obvious, easy, intuitive, appropriate. It’s a shame that’s rarely the case and here are the main eCommerce blunders that users often experience:

1. Duo: a site is so poorly structured or has terrible data management that you have to buy the product, then circle back to find a service (often from a different web site), buy it as a separate journey, often to the same basket. And if you get it wrong…

2. Mashup: when looking for a service you have to trawl through all of the hardware accessories and software add-ons to find services.

3. Bookworm: there are so many services offered that you are reading dozens of part descriptions trying to decode them and select the best one for your budget.

4. TLA: product descriptions that use so many proprietary acronyms that part of your buying experience is Googling acronyms.

5. Shapeless: random parts in random order with no element of what the Manufacturer or Retailer would recommend.

6. Tumbleweed: literally nothing compatible is shown at all.

7. Cat Food: sites that use “Big Data” often offer items as complementary that are totally irrelevant. Cat food with your Laptop?

CPQ Applications or CPQ Data Services can fix this. Compatibility, recommendations, plain English filters, acronym ‘expanders’, consistent descriptions even through to Device as a Service plans. No more Cat Food.

Attaching services to products is a huge market opportunity for Manufacturers and Channel Partners. Very simple actions can drive major advances in user experience and ultimately Sales.

Click here for channelcentral CPQ Services

Click here for channelcentral boost! Data Services

 

h1

channelcentral join CompTIA

May 17, 2016

ComptTIA Premier Member Logochannelcentral is delighted to announce that it is now a Premier Member of CompTIA. CompTIA is the IT Industry Trade Association. They are best known for their IT Certifications and education programmes but also provide industry resources, run communities and offer vast networking opportunities for IT Industry organisations.

As members you can expect to see us at some forthcoming CompTIA events and participating in community discussions. We will also have access to industry research and resources which we can share with our partners.

We look forward to meeting fellow CompTIA Members in the near future to both learn from and impart our own industry knowledge.

h1

How can CPQ Software help your marketing teams?

April 14, 2016

It shouldn’t be all about the sales teams! The marketing folk tend to get forgotten when the industry talks about Configure, Price, Quote (CPQ) Software and the benefits that it brings. The truth is, there are probably even more benefits to a Marketing Manager than a Sales Manager. Here are the key ones:

  • Return on Investment (ROI) – Time and time again Marketing teams are asked to show their return on investment and it’s not always easy to do. Seeing your quote volumes increase YoY after adopting CPQ Software with detailed reporting not only demonstrates your ROI but breaks it down to a granular level.
  • Promotions – Ensure your promotions are not missed or forgotten with auto-add technology in your CPQ Software. Detailed reporting will show you the typical configuration types for market insight.
  • Go-to-Market Strategy –  Control exactly when, what, where and who sees your new products and promotions.
  • Market Research – With real-time, detailed reporting find out exactly when, what and where your customers are quoting for valuable segmentation data for your next promotions and campaigns.
  • Advertising – The most targeted adverts you’ll ever run! Get right to the heart of your market by advertising in your CPQ Software or better still, if your CPQ Software is Multi-Vendor like Freebird, why not sell advertising space and make some money?!
  • New Product Introductions – A new and additional route to your customers. The greatest value here is for Channel Marketing teams where Multi-Channel CPQ Software such as Freebird are used. Add your new product at host level and release it to every instance of your tool and instantly you’re market-wide!
  • Upsell – Something we are all asked to do more of! It has never been easier with auto-add features  as well as recommended options.
  • Brand – Beat your competition with faster quote-to-order cycles and lower error rate (less returns) for a reputation all marketing teams would be proud of.

To learn more about CPQ Software, how it can integrate into all your internal systems and how it can help your marketing (and sales!) teams visit our website or contact us.

h1

New website launch

June 10, 2015

New Website HomepageWe are pleased to be able to share our new channelcentral website. After considerable redesign and content additions, our new website is live!


What can you expect to find on the new site?

  • Background information on the company and how we began
  • Overview of our services to the IT Channel
  • Reasons why CPQ tools are so crucial for channel development
  • Meet the team – put a face to the names
  • Company News including regular blog feeds
  • Events – details of where you can see us and when

Visit the site and take a look around and see how channelcentral can help make your Channel business more efficient and let us help your business reach its full potential. Just visit the Contact Us page!

h1

HP to separate into two leading companies

October 6, 2014

How does that affect HP iQuote?

Today we have heard the announcement about HP separating into two leading public companies. One will be HP’s market-leading enterprise infrastructure, software and services businesses, which will do business as Hewlett-Packard Enterprise, and one that will comprise HP’s market-leading printing and personal systems businesses, which will do business as HP Inc.

This change has been driven to deliver independence, focus, financial resources and flexibility to adapt quickly to the market.

For Partners, this separation is to be good news as interactions will be simplified and we’ll see lots more innovation coming out of the two organisations.

Those customers using HP iQuote will be aware that the product portfolio spans across Enterprise Infrastructure, Software & Services, Printing and Personal Systems Group. channelcentral can confirm, that the separation of the two businesses will make absolutely no change to the way HP iQuote works in terms of Product Portfolio, Subscriptions or Contacts.

CEO Meg Whitman said in her closing statement “Both companies will have the same commitment to the channel that our partners have come to trust, but with more focus, flexibility and accountability.  We look forward to partnering with you in the next phase of our journey.”

For further information on the separation Register for the global partner webcast with HP on October 7 at 10:00 a.m. PT.