Management Users to get improved reporting. Eagle-eyed iQuote Management Users will already have noticed that there have been changes to the Reporting Dashboard. The most visible one is that global ‘pitch rate’ by HP Business Unit is now shown MTD and Last Month for easy comparison. Pitch rate is the number of times you quote a part number on a quote (per system). If your pitch rate improves it follows that your attach rate will improve and this is a key part of iQuote’s business case.
Also if you have internal users, resellers using your web store and even customer clones there has been no easy way of getting that information off the dashboard (although we can supply ad hoc reports). So now the Dashboard has been stripped back so that it only shows internal users and over the next few weeks we will be building on that to provide web store users if you have them and reseller clone users if you have them. Everything in a single view will be really powerful and a major simplification. Remember it’s all about the pitch rate !
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