
Different Strokes – selecting CPQ solutions to work for your audiences
March 21, 2019It’s obvious, but when creating any product or service, the target market or audience is a fundamental consideration in the design process. Designing software is no different, and for Configure Price Quote (CPQ) Software there’s an additional complication: there are at least two audiences.
Let’s consider how to develop CPQ applications to satisfy two users. It is different for each user and here’s why (by example):
If your organization has selected, designed and implemented a CPQ Platform, it’s likely to have been a huge investment, touching all parts of your IT. However, if you are relying on a 3rd party application per Manufacturer, the investment is much lower. A third party application usually requires the user experience to be simplified, maybe sacrificing some functionality or number of configurations/workflows supported.
Knowing this is critical when selecting a CPQ Vendor.
Thanks to Frank Sohn of Novus CPQ Consulting, an independent CPQ Consultant, who had shared this observation on the Novus CPQ Circle Community;
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