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From HP Virtual Assistant to iQuote

August 10, 2010

We look back on the evolution of HP Virtual Assistant in 1998 to iQuote in 2010! Those of you that worked in the UK IT Channel will look back with a certain nostalgia.

iQuote is a direct descendent of the HP (Compaq) VA, although it is much, much more powerful. The VAs allowed Sales people and Customers to easily interpret the rules of a system and copy/paste parts. Importantly it was full of benefit/sales messaging. The VA was a Lotus Notes database that was published to Computacenter’s public web site – it was consistently the most utilised section of the Intranet and possibly the Website.

Tim Moyle, MD of channelcentral.net, wrote the Virtual Assistants back in December 1998 and brought the team together to deliver iQuote into channel:

“We had something similar to the Virtual Assistant when I was at Corporate Computers that was originally devised by Dave Rado. The Virtual Assistants were an updated version and were introduced to address the sheer volume of pre-sales calls that Product Marketing was experiencing. At the time my then boss, Trevor Pugsley, liked the concept but not the name. It stuck though.”

iQuote is such a major leap and progression from Virtual Assistant that it’s almost hard to compare the two systems. iQuote’s sophistication matches the technological advances in today’s Internet.

As iQuote is developed and maintained outside of the channel it is much more portable to businesses and the team here has built upon the basic process of generating a quote against complex products and taken it to new levels. That said I always thought that if we could replicate the success of the VAs with iQuote I would be happy – we’ve already exceeded that success!”

If you remember the Compaq (HP) Virtual Assistants please let us know: interested@channelcentral.net.

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