channelcentral Blog

Installed Warranty in iQuote Description now Automated. There have been improvements to the way we obtain and present Warranty information – the Warranty that comes with the server not Care Pack Warranty:

1. We now use the Warranty Code in HP’s Price List to generate the database entry – translating that 2 digit code to parts, labour and location (e.g. 311 would be 3 Years of parts, 1st Year with Labour, 1st Year Onsite).
2. Our SystemBuilder Application automatically translates that ‘311’ into a readable description that appears at the end of the System Unit description.

iQuote User Benefits:

• We used Marketing material to identify warranties previously and this did lead to potential for error and conflicting information.
• Much better consistency makes iQuote easier to use.
• Preferable to searching in multiple places for warranty information.

You may notice some System Unit descriptions without Warranty information – we will retrospectively apply this process to existing Systems to resolve this.