Archive for May, 2010


DDR3 Memory Handling in HP ProLiant iQuote

May 28, 2010

Validation versus Optimisation. DDR3 Memory implementation in iQuote was a fairly major piece of software engineering. However, what we’ve got is really quite exciting – so it was worth it.


  1. If you exceed the number of available (empty) slots iQuote will warn you that you will sacrifice (trade off) pre-installed memory.
  2. If you exceed the total number of slots iQuote will produce a critical error and prevent quote export.
  3. In dual processor configurations iQuote will check to ensure that an even number of memory modules is added. It will warn if not.
  4. Across all configurations it will also check that memory is added in multiples of two or three (depending on the system unit and chipset) to provide optimum performance.

So iQuote is not only checking for valid configurations it is also making recommendations about performance optimisation for memory.


HP Number 1 Server Vendor by Revenue Q1 2010

May 26, 2010

Figures reported show HP now No.1 by Units and Revenue. According to reports from Reuters (based on Gartner) HP has overtaken IBM as the Number 1 Vendor for Servers for the first time last quarter when measured on revenue. HP has been number 1 on unit shipments for some time. These are global figures and make good reading for iQuote HP subscribers and users. Strong demand for the ProLiant brand means high throughput in iQuote.

SUN appear to be the biggest loser in market share terms and (as we have blogged about recently) if you are a Reseller looking to change from SUN (or any other server vendor) to HP then iQuote is a great tool to help you make the transition.

Full Reuters article:


HP Data Protector Software Support

May 26, 2010

iQuote now shows mandatory Care Packs for HP Data Protector. We had some feedback from an iQuote customer that for them to sell HP Data Protector they also had to sell a mandatory (flexible) Care Pack with it. There were also choices of service levels. That meant referencing a PDF document from HP Smart Portal to look for the appropriate part numbers for the Care Pack.

So yesterday we took HP Data Protector offline for a few hours and added an information hover that displays the Care Pack parts numbers against each Software part number. Hopefully this will save a huge amount of time for HP’s channel.


iQuote HP – Software & Services Extended

May 25, 2010

Over the last week we have extended the software portfolio available from within iQuote HP for ProLiant. iQuote users can now select from:

  • Microsoft Windows (many versions).
  • Red Hat Linux
  • Novell SUSE Linux
  • HP Data Protector, Cluster Manager
  • VMware vSphere, View, VDI, vCenter
  • Citrix XenDesktop

In addition to the software licences and subscriptions iQuote also features associated services. It is important to note that the software packages listed are (to date) 100% HP part numbers.

With almost 1000 new parts appearing in iQuote there is some follow on activity planned to make the selection process more intuitive for iQuote users.


Improved HP Warranty Process for iQuote

May 19, 2010

Installed Warranty in iQuote Description now Automated. There have been improvements to the way we obtain and present Warranty information – the Warranty that comes with the server not Care Pack Warranty:

  1. We now use the Warranty Code in HP’s Price List to generate the database entry – translating that 2 digit code to parts, labour and location (e.g. 311 would be 3 Years of parts, 1st Year with Labour, 1st Year Onsite).
  2. Our SystemBuilder Application automatically translates that ‘311’ into a readable description that appears at the end of the System Unit description.

iQuote User Benefits:

  • We used Marketing material to identify warranties previously and this did lead to potential for error and conflicting information.
  • Much better consistency makes iQuote easier to use.
  • Preferable to searching in multiple places for warranty information.
You may notice some System Unit descriptions without Warranty information – we will retrospectively apply this process to existing Systems to resolve this.

HP ProBook 4520s and 4720s Ranges in iQuote

May 18, 2010

More ProBook Ranges to sell. As new products are launched by HP they are added to iQuote. Six new models from the HP ProBook range are now live and ready to quote on.

About the HP ProBook 4520s
The HP ProBook 4520s range is powered by either Intel® Core™ i3 or i5 processors, they run Genuine Windows® 7 Professional 32-bit operating system and offer a 15.6″ diagonal LED-backlit HD screen.

NewPart Numbers:

About the HP Probook 4720s
The HP ProBook 4720s range is also powered by either the Intel® Core™ i3 or i5 processor and run Genuine Windows® 7 Professional 32-bit operating system; they offer a larger 17.3″ diagonal LED-backlit HD screen.

New Part Numbers:


HP ProLiant Server Form Factor Now Displays the ‘U’ – in iQuote

May 14, 2010

Small improvement to help answer a basic question: how tall is the server? Just look in the Table of Contents under Form Factor and iQuote now displays the U figure against Rack-Mountable Servers. This helps when calculating how many rack servers will fit into a rack (remember storage devices, switches & accessories may also be present).

What is a ‘U’?
A ‘U’ is a UNIT of measurement and is used for determining available Rack Space.  1U is 1.75″ in height.  Racks come in 42U and other heights, so, by specifying a server in Rack Units, then it’s possible to easily calculate how many rack components will fit into a 42U rack.  So, if you have 42 x 1U servers then in theory you could fit 42 servers into a rack although always check for best practice!

Trivia: U is actually short for RU (Rack Unit) – now that’s an abbreviation that wasn’t needed!